In 2020, pandemic situation led to a significant surge in usage of remote VTB channels. Notably, the volume of calls to the video bank grew 15 times, accounting an increase of 1524%. There has been a considerable rise in sales of products such as loans, credit cards and deposits.
With VTB Video Bank, customers can obtain a consumer loan, get approved for a credit card, as well as benefit from a higher interest rate when opening a deposit.
Video Bank is accessible from mobile applications or website videobank.ge, providing for the opportunity to start a call to a bank operator without prior authorization.
The application Video Bank VTB Georgia is available on both Apple or Android phones.
Video Bank is accessible from Monday to Saturday inclusive, from 10:00 to 19:00.