Mobile Bank

download via App Store download via Google Play

New and much better Mobile Bank
Your bank on your mobile phone - manage your accounts

New Mobile Bank offers:

  • Products and processes tailored to you
  • Smart design and easy navigation
  • Simplified transfers and confirmation with biometric data and passcodes
  • Ability to group utilities and other payment templates thematically
  • Best currency exchange rates
  • View and manage accounts, cards, loans and deposits
  • Control balance and transactions
  • Transfer money to Georgia and abroad
  • Top up mobile phone, make utility and other payments
  • Pay fines and taxes
  • Convert money at best exchange rates
  • Lock or unlock a card
  • Activate easy access to the Mobile Bank (with a password, fingerprint or face scanner)
  • Reset your password and sign in to the Mobile Bank from the application
Registration Free
Service Free

Transaction Fees

Standard Fees applicable

By applying the modern technologies, VTB Bank permanently cares about security of its clients, but, in order to guarantee the secure cooperation, clients shall also observe the security measures.

Take into account that VTB Bank mobile application has an access to your phone:

  • memory
  • exact location (GPS & network data);
  • Based on the location, the application allows you finding the nearest ATM/branch office;
  • contacts list;
  • SMS system;
  • Application automatically requests SMS authorisation service;
  • Photos.

Protection:

  • Do not leave unattended mobile device with installed VTB Mobile application, especially when you’re logged on into the Mobile Bank;
  • Do not share username and password with others;
  • Do not send confidential information by e-mail. The bank will never request from you sending such full information by e-mail. If you receive the message containing such request, immediately call +995 32 2242424 and delete the message;
  • Do not store confidential information (username, password, authorisation code) in computer, internet or mobile phone in files that are not password-protected;
  • After you finish working in the application, due to safety reasons, always use ‘Exit’ button of main functional menu on the left side;
  • Protect mobile with the password;

Also, take into consideration that:

  • In case of 10-minute inactivity, the application session will automatically terminate;
  • Your username and password shall be unique;
  • Any transaction/transfer requires additional authorisation.

While using mobile bank app information about your location, mobile bank application version, as well as device brand, model, name, operation system version, identification(s) and/or number may be used by the bank for product and service improvement and fraud prevention purposes.

Third party applications/services: Additionally, mobile bank may send information about transaction and/or action initiation or accomplishment on your bank card and/or account linked to the card, as well as information about the card to processing center, mobile wallet/mobile payment system and/or to bank card operator payment system (e.g. Visa or Mastercard), which is/are involved in processing of transaction and/or action initiation or accomplishment. These services are in compliance with GDPR (General Data Protection Guide).

Retention/deletion policy: You are able to request to stop processing of above-mentioned information and/or deletion of your data. In order to do so, You will have to stop using those services, that caused processing of your above-mentioned information and send request via mobile banking inbox. Thereafter we will add you to suppression list and your data will not be transmitted to other applications.

How can I register for the Mobile Bank?
If you have not yet registered for the VTB Internet and Mobile Banks, you can do this directly from the online Mobile Bank application. You will only need a mobile phone number registered with the Bank and any active VTB Bank card.
To start registration, click the „Registration“ button on the first page of the application. 
• Step 1: Click the „Start“ button on the opened page
• Step 2: Enter your personal number and mobile phone number registered with VTB Bank 
• Step 3: Enter the one-time SMS code received on your mobile phone
• Step 4: Select the preferred method of verification: using the card details or a one-time code sent by e-mail
• Step 5:
  - If you choose verification with card details, enter the first 6 and the last 4 digits and the card expiry date and then click „Next“.
  - If you choose verification by e-mail, enter the one-time code received to the mail registered with the Bank and then click „Next“.
• Step 6: Enter a username of your choice. (Keep in mind that the username is unique and you may not choose a username already used by someone else). Type the password and then repeat it in the next field. (Note that the password must meet the minimum security requirements, prescribed by the MobileBank. The password indicated in both fields must be the same). Click the „Next“button.
• Step 7: You are already registered with Mobile Bank. With the created username and password, you can now use both Mobile and Internet Banks.

We keep it simple - VTB Bank (Georgia)

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