Call Us Video Bank

By video call, you can get full banking services without visiting a branch. 

To use the Video Bank, visit the website where it would be possible to make video calls without prior registration. Just click the "Call" button.

Video Bank service is available from Monday to Saturday 10:00-19:00. 

  • Receive a loan;
  • Open a deposit;
  • Transfer funds;
  • Order a card;
  • Get a consultation;
  • Perform many other banking transactions and operations.





Transaction Fees

Account Maintenance Fees applicable

By applying the modern technologies, VTB Bank permanently cares about security of its clients, but, in order to guarantee the secure cooperation, clients shall also observe the security measures.

Take into account that video bank service has an access to:

  • The external memory of the device;
  • Camera and microphone;
  • SMS system;
  • Uses ‘Sleep/wake’ function, in order to accomplish the running operation.


  • Before logging in into the video bank, make sure that you are on the following web-page
  • Do not share your username, password and telephone code with the others. Do not store such information in computer, internet or mobile phone in files that are not password-protected;
  • Do not send confidential information by e-mail. The bank will never request from you sending such full information by e-mail.

Working hours: Monday to Saturday - from 10.00 am to 7.00 pm - Full banking via video call

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